Customer experience software · Code of Talent Radar

See which complaint is costing you the most - and who has to fix it.

Radar reads the public reviews of every location you run, groups the complaints that keep coming back, and ranks them by what they cost you. Each one comes with a business action for the manager and a 3–5 minute training for the team that caused it.

Retail · Restaurants · Hotels · Branch networks

Top priority this week Radar · Mon 9:14

Slow check-in at peak arrivals

Hotels · Front Office · found in 19 customer reviews

Business action ready - peak staffing & queue flow
Training ready - 5-min module for front desk
Deployed & tracked

Your customers already told you what’s wrong. Nobody turned it into a task.

We pull them from Google, TripAdvisor and Booking every day, for every location you run. You don’t open a single tab.

What we do

What happens between a review and a fix.

Three steps, in this order. All of it runs on reviews you already have - no integration, no IT ticket.

Swipe or use the arrows to see the 3 steps →

Step 1 of 3

Reviews collected & analyzed

Google, TripAdvisor, Booking, NPS - all in one place, checked daily. Serious problems get flagged the same day.

✓ You stop reading reviews. You read a list.
multi-sourceflagged dailyevery location
live reviews · problems & risks
“Check-in took forever” CRITICAL
“My room wasn’t ready” HIGH
“Breakfast was chaos” HIGH
1 CRITICAL 4 HIGH 3 MEDIUM
Step 2 of 3

Problems ranked by impact

Not by volume - by what hurts your ratings and revenue most. Every item shows the recommended action and the actual reviews behind it.

✓ You stop guessing which problem costs you most.
ranked by impactnot by volumeproof included
problems · ranked by impact
Slow checkout at peak hours HIGH
Wrong orders / order errors HIGH
Flat attach / upsell rate MED
Step 3 of 3

Each problem gets an owner

A business action for managers, a 5-minute training for the team - with an owner and tracked results. Deployed through Code of Talent or into your own LMS.

✓ Nobody leaves the meeting asking who does what.
business + trainingowner assignedresults tracked
recommended actions
Slow check-in at peak arrivals
Business: peak staffing & queue flow
Training: 5-min module for front desk
Owner: Front Office Manager Tracked

Made by Code of Talent - our training platform is already used by 500+ teams in 40+ countries in retail, banking, hospitality, telecom and pharma.

Radar is new. The platform underneath it has been running since 2014.

Free

Try it on one of your locations.

One link is all we need. Nothing to install, nobody to call.

What comes back:
The complaints that keep repeating, ranked
What’s behind each one
Who fixes it, and what they do

Free · No card · About 40 seconds

Check one location - free →
Code of Talent
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