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Soft Skills

Building employee’s soft skills can help drive both the efficiency and effectiveness of training investments. Code of Talent can help you build employees’ soft skills with focused and personalized training and development plans. Learn more about how the COT SaaS platform can help to build employees’ soft skills

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Improve your Soft Skills

Build Your Employees’ Soft Skills with Focused and Personalized Training and Development Plans

Improve your Soft Skills

Build Your Employees’ Soft Skills with Focused and Personalized Training and Development Plans

Our behaviors are often deeply ingrained, making soft skills much more difficult to learn as well as to ‘unlearn’. However, building employee’s soft skills can help drive both the efficiency and effectiveness of training investments. Code of Talent will help you build employees’ soft skills with focused and personalized training and development plans.

Develop the right soft skills to stay relevant

Building employees’ soft skills is crucial to improve customer service, increase sales, and minimize employee turnover.

Improve customer service

Your team will be able to listen more efficiently and effectively to understand the needs of your customers, recognize the challenges facing them, and then help them overcome these challenges. After enhancing their soft skills, your employees are also likely to show more compassion and empathy, which can have a significant positive effect on customer service.

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Increase sales

Improved soft skills can help your sales team in the sales negotiating process. Without violating the all-important professional limits, employees will be able to use their skills to connect with the customer on a deeper level; your customers will certainly appreciate this, and a sale is likely to result from the empathy and care shown towards the customer by your employee.

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Minimize employee turnover

By investing in the personal development of employees, you will be able to minimize employee turnover and this will ultimately pay-off. You will decrease the need for replacement workers to be recruited and trained, thereby lowering organizational costs.

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The most-in-demand Soft Skills

Soft skills training allows employers to equip employees with the following in-demand soft skills that can help take their organization to the next level.

Leadership

Leadership is a soft skill that helps individuals to lead others when serving the organization’s objectives and purpose. The following key competencies make up this soft skill:

  • Trust
  • Agility
  • Project Management
  • Authenticity
  • Empathy
  • Listening
  • Generosity
  • Cultural intelligence
  • Selflessness
  • Humility
  • Versatility

Communication

Communication skills can be written or verbal and they can encourage better workplace interactions. The following key competencies make up this soft skill:

  • Trust
  • Agility
  • Project Management
  • Authenticity
  • Empathy
  • Listening
  • Generosity
  • Cultural intelligence
  • Selflessness
  • Humility
  • Versatility

Teamwork

Teamwork skills enable employees to work optimally in a group setting. This skill is made up of the following key competencies:

  • Trust
  • Agility
  • Project Management
  • Authenticity
  • Empathy
  • Listening
  • Generosity
  • Cultural intelligence
  • Selflessness
  • Humility
  • Versatility

Time management

Time management skills entail the ability to efficiently use working hours, schedule time as needed, and distribute it appropriately for different tasks. The following key competencies make up this soft skill:

  • Trust
  • Agility
  • Project Management
  • Authenticity
  • Empathy
  • Listening
  • Generosity
  • Cultural intelligence
  • Selflessness
  • Humility
  • Versatility

Problem-solving

Problem-solving skills incorporate the use of logical and innovative thinking. This skill is made up of the following key competencies:

  • Trust
  • Agility
  • Project Management
  • Authenticity
  • Empathy
  • Listening
  • Generosity
  • Cultural intelligence
  • Selflessness
  • Humility
  • Versatility

Why choose Code of Talent?

  • Employee engagement
    Make learning engaging through gamification and accelerate it through expert feedback &evaluation; this will make it easier and faster to accomplish the desired behavior change.

  • Peer learning
    Allow learners to teach and learn from each other, which broadens their viewpoints and promotes meaningful interactions between them. We facilitate collaborative, peer-to-peer learning through social features and multi-language capabilities.

  • Personalized learning experience
    Meet learner’s needs through relevant microlearning training delivered in their preferred format and customized for their learning journey.

  • Constant feedback and support through the platform
    Allow corporate trainers and business managers to provide constant feedback and support through the platform. Whether you are about to embark on an onboarding process, are initiating a change management program, or are training employees on a new product, you will be 100% with them, offering guidance and feedback.
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